Remote Patient Intake & Care Coordinator

7085 Coram LLC; Florida; Hybride; USD 23 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

Wellness programs

Résumé du poste

CVS Health’s Coram Enteral Nutrition Center is seeking a Patient Intake Coordinator to support patient admissions and coordinate care across departments. You will handle referrals, verify benefits, and relay information to patients and providers, with virtual training and work-from-home flexibility.

The role demands customer service experience in healthcare, proficiency with Microsoft Office, and strong multitasking across multiple screens, while ensuring accurate billing and scheduling.

Qualifications

• Minimum two years experience in customer service.
• Minimum two years experience in healthcare.
• Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word

Responsabilités

• Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints
• Assess patient needs and document referral requests for coordination of care
• Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company
• Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information
• Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients
• Training will occur virtually & must be able to work alone

Connaissances

Insurance Coverage

Medical Terminology

Telephone Customer Service

Typing

Multiscreen

Medical Prescriptions

Customer Service Standards

Basic Math

Multitasking

Prescription Interpretation

Customer Service Communication

Prescription Processing

Formation

High School diploma or GED

Description du poste

CVS Health’s Coram Enteral Nutrition Center is seeking a Patient Intake Coordinator to support patient admissions and coordinate care across departments. You will handle referrals, verify benefits, and relay information to patients and providers, with virtual training and work-from-home flexibility.

The role demands customer service experience in healthcare, proficiency with Microsoft Office, and strong multitasking across multiple screens, while ensuring accurate billing and scheduling.