Remote Patient Care Coordinator & 24/7 Triage Support

Carenet Health; San Antonio (TX); Remote; USD 17,047 - 24,280; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid time off

Job summary

A healthcare service provider is seeking a Patient Care Coordinator for a remote position in San Antonio, Texas. The role involves taking inbound calls from patients and providers, assisting with insurance inquiries, and providing triage support. Applicants should have a high school diploma, strong healthcare experience, excellent customer service skills, and the ability to work flexible hours. The position offers a competitive wage of $15.00 per hour and a comprehensive benefits package including health insurance and paid time off.

Qualifications

• Experience in a healthcare environment such as medical front office or nursing assistant.
• Ability to work mid-day and nights with alternating off days.
• Capacity to provide dual monitors with HDMI and Display ports.

Responsibilities

• Take inbound calls from patients and providers.
• Assist patients with insurance questions and concerns.
• Provide triage support and prioritize health advice.

Skills

Excellent customer service skills

Strong computer experience

Excellent oral and written communication skills

Caring and empathetic demeanor

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Job description

A healthcare service provider is seeking a Patient Care Coordinator for a remote position in San Antonio, Texas. The role involves taking inbound calls from patients and providers, assisting with insurance inquiries, and providing triage support. Applicants should have a high school diploma, strong healthcare experience, excellent customer service skills, and the ability to work flexible hours. The position offers a competitive wage of $15.00 per hour and a comprehensive benefits package including health insurance and paid time off.