A healthcare provider is seeking a Patient Resources Coordinator to support the Patient Services department. This role involves facilitating the infusion admission process and collaborating with various departments. The ideal candidate will assist callers and schedule follow-up appointments, ensuring continuity of care for existing patients. This position is fully remote, with candidates needed to reside in certain states. Strong communication skills and experience in patient services are preferred.
Qualifications
Experience in patient services or healthcare preferred.
Strong communication skills for interacting with patients and staff.
Ability to work effectively in a remote environment.
Responsibilities
Support the infusion admission process.
Assist callers as the first line of escalation.
Schedule follow-up appointments for existing patients.
Job description
A healthcare provider is seeking a Patient Resources Coordinator to support the Patient Services department. This role involves facilitating the infusion admission process and collaborating with various departments. The ideal candidate will assist callers and schedule follow-up appointments, ensuring continuity of care for existing patients. This position is fully remote, with candidates needed to reside in certain states. Strong communication skills and experience in patient services are preferred.