Remote Patient Billing Support Specialist

TruBridge, Inc; United States; Remote; USD 21,000 - 28,000; Full time

Job summary

TruBridge, Inc. in the United States is seeking a Customer Service Representative to support clients' Early Out Service patients from a remote setting.

You will handle inbound/outbound calls, address medical billing questions, offer financial assistance options, and set up payment plans while maintaining professional service. This hybrid role supports confidentiality and collaborative problem solving across teams.

Qualifications

• Excellent communication (written and oral) and interpersonal skills.
• Strong organizational, multi-tasking, and time-management skills.
• Must be detail oriented and able to follow through on issues to resolution.
• Must be able to act both independently and as a team member.
• High School Diploma or equivalent combination of education and relevant experience needed.

Responsibilities

• Meet production standards for inbound and outbound calls.
• Meet quality assurance standards.
• Follow company policies and procedures as well as customer-specific policies.
• Update job knowledge by participating in education opportunities and gain proficiency.
• Protect customer information by keeping all information confidential.
• Process paperwork and documentation.
• Assist with medical billing questions and setting up payment plans and processing payments.
• Schedule call backs as needed.
• Be a collaborative team member and assist with additional tasks as assigned.

Skills

Excellent communication

Strong organizational

Time-management

Detail oriented

Team player

Education

High School Diploma or equivalent

Job description

TruBridge, Inc. in the United States is seeking a Customer Service Representative to support clients' Early Out Service patients from a remote setting.

You will handle inbound/outbound calls, address medical billing questions, offer financial assistance options, and set up payment plans while maintaining professional service. This hybrid role supports confidentiality and collaborative problem solving across teams.