Remote Medical Billing & Care Support Specialist

TruBridge, Inc; United States; Remote; USD 21,000 - 30,000; Full time

Job summary

TruBridge, Inc. is seeking a fully remote Customer Service Representative to support our contact center for Early Out Service patients. The role handles medical billing questions, payment plans, and payments while maintaining professional service.

Available shifts are 10am–7pm CST or 11am–8pm CST, Monday through Friday, with a focus on accuracy and confidentiality. Ideal candidates demonstrate excellent communication, strong organization, and the ability to work both independently and as part of

Qualifications

• Excellent written and verbal communication abilities.
• Strong organizational, multitasking, and time-management skills.
• Detail orientation with ability to follow through to resolution.
• Ability to work independently and as part of a remote team.
• Availability to work 10am–7pm CST or 11am–8pm CST.

Responsibilities

• Handle inbound and outbound calls while meeting production standards.
• Adhere to quality assurance standards and company policies.
• Provide information on medical billing, financial assistance, and payment plans.
• Protect patient information and maintain confidentiality.
• Update knowledge through company education opportunities.
• Process paperwork and documentation accurately.
• Schedule callbacks and collaborate with call center teams.
• Assist supervisor with additional tasks as assigned.

Skills

Communication skills

Organizational skills

Multitasking

Team collaboration

Remote work experience

Attention to detail

Education

High School Diploma

Job description

TruBridge, Inc. is seeking a fully remote Customer Service Representative to support our contact center for Early Out Service patients. The role handles medical billing questions, payment plans, and payments while maintaining professional service.

Available shifts are 10am–7pm CST or 11am–8pm CST, Monday through Friday, with a focus on accuracy and confidentiality. Ideal candidates demonstrate excellent communication, strong organization, and the ability to work both independently and as part of