Remote Billing & Support Specialist (Mon-Fri CST)

TruBridge, Inc.; United States; Remote; USD 22,000 - 28,000; Full time

Job summary

TruBridge, Inc. is seeking a fully remote Customer Service Representative to support clients nationwide.

You’ll handle inbound and outbound calls, assist with medical billing questions, financial assistance programs, and payment plans, while maintaining confidentiality and professional service. The role offers either 10am-7pm CST or 11am-8pm CST, Monday through Friday, with required high-speed internet and strong communication and organizational skills.

Qualifications

• Excellent written and oral communication; strong interpersonal skills.
• Strong organizational, multi-tasking, and time-management skills.
• Detail oriented with ability to follow through to resolution.
• Ability to work independently as well as in a team.
• High-speed home internet required.

Responsibilities

• Handle inbound and outbound calls meeting production and quality standards.
• Maintain confidentiality and protect customer information.
• Assist callers with medical billing questions and financial assistance programs; set up payment plans and process payments.
• Provide courteous, professional service and resolve accounts efficiently.
• Schedule call backs and support other team members as needed.

Skills

Communication

Multitasking

Time management

Attention to detail

Teamwork

Remote work setup

High-speed internet

Education

High School Diploma

Job description

TruBridge, Inc. is seeking a fully remote Customer Service Representative to support clients nationwide.

You’ll handle inbound and outbound calls, assist with medical billing questions, financial assistance programs, and payment plans, while maintaining confidentiality and professional service. The role offers either 10am-7pm CST or 11am-8pm CST, Monday through Friday, with required high-speed internet and strong communication and organizational skills.