Remote Patient Billing Specialist

Five Star Solutions; Mississippi; Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Benefits after 60 days

Job summary

Five Star Solutions seeks a Patient Billing Specialist to support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role emphasizes empathetic, accurate, and compliant service while navigating healthcare billing systems and policies.

Remote position for residents in MS and neighboring states; requires strong communication, HIPAA compliance, and experience with EMR systems and billing concepts.

Qualifications

• Customer service or call center experience required.
• Healthcare billing, insurance, or claims experience strongly preferred.
• Payment processing or financial transaction experience preferred.
• High school diploma or GED required; billing/healthcare education a plus.
• Proficient with EMR systems and standard computer applications.
• Ability to work independently in a remote environment.
• Must be able to speak, read, write and understand English.

Responsibilities

• Process patient payments via phone following guidelines.
• Create and maintain payment plans per guidelines.
• Explain claim notes and billing outcomes to patients.
• Verify insurance information for accuracy.
• Educate patients on billing concepts and benefits coordination.
• Resolve billing issues with internal teams.
• Maintain data accuracy and documentation across systems.
• Adhere to HIPAA and privacy requirements.
• Maintain schedule adherence and complete mandated training.

Skills

Customer service experience

Healthcare billing experience

Payment processing

EMR proficiency

English proficiency

Education

High school diploma or GED

Tools

EMR systems

Computer applications

Job description

Five Star Solutions seeks a Patient Billing Specialist to support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role emphasizes empathetic, accurate, and compliant service while navigating healthcare billing systems and policies.

Remote position for residents in MS and neighboring states; requires strong communication, HIPAA compliance, and experience with EMR systems and billing concepts.