Remote Patient Billing & Financial Support Specialist

St. Peter's Health; United States; On-site; USD 36,000 - 54,000; Full time

Job summary

St. Peter's Health is seeking a Patient Financial Services Representative to assist patients with billing, payment options, and financial assistance remotely. The role requires strong communication, accuracy in account documentation, and compliance with healthcare regulations.

You will evaluate eligibility, set up payment plans, and help patients understand their financial obligations while delivering excellent customer service. This position offers remote work within the United States.

Qualifications

• Proficient in multiple accounting systems and basic Excel spreadsheet skills.
• Strong mathematical, organizational, and business communication abilities.
• Familiar with medical terminology and third-party payer methodology.
• Excellent oral and written communication with patients and families.
• Knowledge of medical necessity and compliance laws.

Responsibilities

• Assist patients with payment options and financial assistance.
• Navigate billing processes and account resolution.
• Evaluate financial eligibility and establish payment arrangements.
• Manage collections activities and maintain documentation.

Skills

Accounting systems

Excel

10-key

Communication skills

Medical terminology

Education

High School diploma or GED

Patient Financial Services I training

Tools

Printers

Phone system

Copiers

Fax

Accounting software systems

Job description

St. Peter's Health is seeking a Patient Financial Services Representative to assist patients with billing, payment options, and financial assistance remotely. The role requires strong communication, accuracy in account documentation, and compliance with healthcare regulations.

You will evaluate eligibility, set up payment plans, and help patients understand their financial obligations while delivering excellent customer service. This position offers remote work within the United States.