Patient Billing Representative (Fully Remote)

Five Star Solutions; United States; Remote; USD 38,000 - 55,000; Full time

Job summary

Five Star Solutions is a remote healthcare billing solutions provider in the United States, assisting patients with payments, insurance verification, and bill inquiries.

The role emphasizes empathy, accuracy, HIPAA compliance, and collaboration with internal teams, with full-time hours and paid training to support smooth operations.

Qualifications

• High school diploma or GED required.
• Customer service or call center experience preferred; healthcare billing experience is a plus.
• Technical proficiency with EMR systems and standard computer applications.

Responsibilities

• Process patient payments, create and maintain payment plans, and verify insurance information.
• Educate patients on billing concepts and coordinate with internal teams to resolve billing issues.
• Maintain HIPAA compliance and documentation standards.
• Remote position open to residents of selected US states.
• Full-time 40 hours with paid training and shift differential for nights and weekends.

Skills

Customer service

Call center

Healthcare billing

Insurance experience

Education

High School diploma or GED

Tools

EMR systems

Computer applications

Job description

• Support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
• Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems.

Qualifications:

• Customer service or call center experience required; healthcare billing or insurance experience strongly preferred.
• High school diploma or GED required; technical proficiency with EMR systems and standard computer applications needed.

Responsibilities:

• Process patient payments, create and maintain payment plans, and verify insurance information.
• Educate patients on billing concepts and coordinate with internal teams to resolve billing issues.
• Maintain HIPAA compliance and documentation standards.
• Remote position open to residents of selected US states.
• Full-time 40 hours with paid training and shift differential for nights and weekends.

Five Star Solutions

Five Star Solutions is a customer service and healthcare billing solutions provider, supporting patient payment and insurance processes. The company fosters a remote work culture with a focus on empathy, accuracy, and compliance.