Remote Patient Billing Specialist

Five Star Solutions; El Paso (TX); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid Training

Benefits after 60 days

Job summary

Five Star Solutions seeks a Patient Billing Specialist to support patients with payment processing, billing education, insurance verification, and claims inquiries in a remote role across multiple states. You will navigate healthcare billing systems with empathy, ensuring data accuracy and HIPAA compliance.

Educating patients on deductibles, coinsurance, and copays while coordinating with internal teams to resolve discrepancies will be key.

Qualifications

• Customer service or call center experience required.
• Healthcare billing, insurance, or claims experience strongly preferred.
• Payment processing or financial transaction experience preferred.
• High school diploma or GED required; additional billing or healthcare education a plus.
• Technical proficiency with EMR systems and standard computer applications.
• Ability to work independently in a remote or virtual environment.
• Must be able to speak, read, write, and understand English.
• Background check required in accordance with applicable laws.

Responsibilities

• Process patient payments via phone following policies.
• Create and maintain payment plans per guidelines.
• Explain claim notes, balances, and outcomes to patients.
• Verify insurance information and resubmit claims.
• Educate patients on deductibles, coinsurance, and copays.
• Coordinate with internal teams to resolve billing issues.

Skills

Customer service

Healthcare billing/insurance

Payment processing

Remote work ability

English proficiency

Education

High school diploma or GED

Tools

EMR systems

Job description

Five Star Solutions seeks a Patient Billing Specialist to support patients with payment processing, billing education, insurance verification, and claims inquiries in a remote role across multiple states. You will navigate healthcare billing systems with empathy, ensuring data accuracy and HIPAA compliance.

Educating patients on deductibles, coinsurance, and copays while coordinating with internal teams to resolve discrepancies will be key.