Remote Patient Billing & Resolution Specialist

Apria Healthcare LLC; Virginia; Hybrid; USD 24,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Disability coverage

Parental leave

Domestic partner benefits

Mental, physical, and financial well‑b

Well-being programs

Job summary

Accendra Health is seeking a customer-focused Individual Contributor to provide excellent patient and provider support, share product information, and improve patient experiences. You will support branches in a designated market, review documentation for billing, and liaise with field teams to ensure timely reimbursement while upholding compliance.

This remote position requires residing in the United States and offers an hourly pay range of $17.67–$18.89, with compensation varying by experience

Qualifications

• High school degree or equivalent.
• 3-5 years’ experience in healthcare/health insurance industry.

Responsibilities

• Support branches across a designated market.
• Review patient accounts to obtain documentation for billing.
• Research and secure information from customers to continue equipment coverage.
• Manage relationships with field leadership, referrals and patients to drive resolutions.
• Evaluate documentation for compliance with standards and regulations.
• Follow up to achieve timely reimbursement.
• Perform other duties as required.

Skills

Patient-focused

Action-oriented

Collaborative

Effective communicator

Energetic & Passionate

Relationship builder

Education

High school degree or equivalent

3-5 years’ experience in healthcare/health insurance industry

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health is seeking a customer-focused Individual Contributor to provide excellent patient and provider support, share product information, and improve patient experiences. You will support branches in a designated market, review documentation for billing, and liaise with field teams to ensure timely reimbursement while upholding compliance.

This remote position requires residing in the United States and offers an hourly pay range of $17.67–$18.89, with compensation varying by experience