Remote Patient Account Resolution Specialist

Accendra Health; Glen Allen (VA); Remote; USD 24,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) Plan

Paid time off

Flexible Spending Accounts

Parental leave

Disability coverage

Teammate Assistance Program

Job summary

Accendra Health is seeking a detail-oriented Individual Contributor to deliver excellent patient service and product information. You will support field teams, resolve common issues, and strengthen partnerships with patients and providers through proactive communication.

The role emphasizes an empathetic, solution-driven approach, with a focus on timely reimbursements and positive patient experiences across designated markets. Remote US-based position with comprehensive benefits.

Qualifications

• High school degree or equivalent.
• 3-5 years’ experience in healthcare/health insurance industry.
• Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word.

Responsibilities

• Support branches across a designated market and review patient accounts for documentation.
• Bill health insurance plans by obtaining referral-source documentation.
• Ensure compliance criteria and regulations are met during document review.

Skills

Patient-Focused

Action-Oriented

Collaborative

Effective Communicator

Energetic & Passionate

Relationship Builder

Education

High school degree or equivalent

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health is seeking a detail-oriented Individual Contributor to deliver excellent patient service and product information. You will support field teams, resolve common issues, and strengthen partnerships with patients and providers through proactive communication.

The role emphasizes an empathetic, solution-driven approach, with a focus on timely reimbursements and positive patient experiences across designated markets. Remote US-based position with comprehensive benefits.