Remote Patient Billing & Resolution Specialist

Apria-Healthcare; Nashville (TN); Remote; USD 24,000 - 31,000; Full time

Benefits offered by this job

Medical coverage

401(k) Plan

Paid time off

Flexible spending accounts

Life insurance

Disability coverage

Parental leave

Well-being programs

Job summary

Accendra Health is seeking an Individual Contributor to deliver exceptional patient service and product information to patients and providers. This remote role focuses on resolving issues and improving the patient experience while aligning with company values and policies.

You will support branches nationwide, verify insurance eligibility, and collaborate with field teams to drive timely reimbursements and patient satisfaction.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare or health insurance preferred.
• Strong communication and documentation skills.

Responsibilities

• Support branches across a designated market with patient accounts.
• Obtain documentation from referrals to bill health insurance plans.
• Collaborate with field leadership to drive account resolution.
• Evaluate documents for compliance with standards.
• Perform follow-up to secure timely reimbursement.

Skills

Patient-Focused

Action-Oriented

Collaborative

Effective Communicator

Energetic & Passionate

Relationship Builder

Education

High school degree or equivalent

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health is seeking an Individual Contributor to deliver exceptional patient service and product information to patients and providers. This remote role focuses on resolving issues and improving the patient experience while aligning with company values and policies.

You will support branches nationwide, verify insurance eligibility, and collaborate with field teams to drive timely reimbursements and patient satisfaction.