Remote Patient Benefits Coordinator

Cardinal Health, Inc.; Dallas (TX); Hybrid; USD 61,606,000 - 87,968,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day (myFlex

Flexible spending accounts (FSAs)

Disability coverage (short & long-term

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health, Inc. is seeking a remote Enrollment Support Specialist to help patients access therapies by accurately processing enrollment applications and coordinating benefits investigations.

You will communicate with patients and providers, gather missing information, and ensure precise data entry across our systems. The role emphasizes strong attention to detail, effective remote collaboration, and a commitment to timely, compassionate service within standard business hours.

Qualifications

• 3-6 years of experience in enrollment support or a similar role.
• High School Diploma, GED or equivalent work experience.
• Experience handling sensitive information and working remotely.

Responsibilities

• Assist external and internal customers with enrollment applications.
• Prepare and submit enrollment forms and supporting documents.
• Review forms for completeness and accuracy in the database.
• Conduct outbound communication to gather missing information.
• Perform benefits investigations to identify insurance coverage for medications.
• Record detailed activity notes and actions needed for Benefit Investigation processing.
• Collaborate with teammates to support patient needs.
• Address patient or representative questions about request status.
• Place outbound calls to patients/providers to clarify missing information.
• Ensure documentation is clear, accurate, and stored in the correct system.

Skills

Customer service

Attention to detail

Communication

Time management

Team collaboration

Education

High School Diploma or GED

Job description

Cardinal Health, Inc. is seeking a remote Enrollment Support Specialist to help patients access therapies by accurately processing enrollment applications and coordinating benefits investigations.

You will communicate with patients and providers, gather missing information, and ensure precise data entry across our systems. The role emphasizes strong attention to detail, effective remote collaboration, and a commitment to timely, compassionate service within standard business hours.