Remote Patient Accounts Resolution Specialist

Apria Healthcare LLC; Tennessee; Hybrid; USD 24,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

401(k) Plan

Paid time off

Flexible Spending Accounts

Life insurance

Disability coverage

Assistance program

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is seeking an Individual Contributor to provide excellent customer service and product information to patients and providers in a remote, US-based role. You will deliver above-and-beyond communication to help patients feel heard and connected with Apria.

The anticipated salary range is $17.50 - $22.50 per hour, with actual compensation based on experience, skills, education and location.

Qualifications

• High school diploma or equivalent.
• 3-5 years in healthcare/health insurance industry.

Responsibilities

• Review new and recurring patient accounts to obtain the documentation from the referral source required to bill the individual health insurance plans.
• Research and secure required information from the customer to continue coverage of equipment through the health insurance plan.
• Manage collaborative relationships with field leadership, referrals and patients through effective outreach to drive account resolution.
• Evaluate all documentation received to ensure compliance with relevant standards and regulations.
• Perform follow-up to achieve timely reimbursement.
• Performs other duties as required.

Skills

Patient-Focused

Action-Oriented

Collaborative

Effective Communicator

Energetic & Passionate

Relationship Builder

Education

High school degree or equivalent

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health is seeking an Individual Contributor to provide excellent customer service and product information to patients and providers in a remote, US-based role. You will deliver above-and-beyond communication to help patients feel heard and connected with Apria.

The anticipated salary range is $17.50 - $22.50 per hour, with actual compensation based on experience, skills, education and location.