Remote Patient Accounts Resolution Specialist

Accendra Health, Inc.; Arizona; Remote; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical, dental, and vision care

Paid time off

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Disability coverage

Job summary

Accendra Health, Inc. is seeking a Patient Account Resolution Specialist to support branches in a designated market. You will review patient accounts to collect documentation for billing and maximize health plan benefits, ensuring timely reimbursement and compliant processing.

The role emphasizes a patient-centric approach, collaboration with field teams, and proactive problem-solving to improve payer communication and outcomes. Strong Excel and MS Office skills are essential.

Qualifications

• High school degree or equivalent required.
• 3–5 years’ experience in healthcare/health insurance industry.
• Intermediate skills in MS Office applications.

Responsibilities

• Review new and recurring patient accounts to obtain documentation for billing health insurance plans.
• Research and secure information from customers to continue equipment coverage.
• Manage relationships with field leadership, referrals and patients to drive account resolution.
• Evaluate documents for compliance with standards and regulations.
• Perform follow-up to achieve timely reimbursement.

Skills

Patient-Focused

Action-Oriented

Collaborative

Effective Communicator

Energetic & Passionate

Relationship Builder

Education

High school degree or equivalent

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health, Inc. is seeking a Patient Account Resolution Specialist to support branches in a designated market. You will review patient accounts to collect documentation for billing and maximize health plan benefits, ensuring timely reimbursement and compliant processing.

The role emphasizes a patient-centric approach, collaboration with field teams, and proactive problem-solving to improve payer communication and outcomes. Strong Excel and MS Office skills are essential.