Patient Billing & Collections Specialist

Byram Healthcare; Northern (KY); Hybrid; USD 40,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) Plan

Paid time off

Flexible Spending Accounts

Life insurance

Short- and long-term disability

Accident insurance

Assistance program

Paid parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is seeking a Billing/Customer Service representative to service customer accounts, ensure accurate billing, and support timely remittance. You will work to resolve billing issues and improve cash flow by following up with payers and ensuring clean claims for submission.

The role requires strong communication skills, at least one year in customer service, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service or related experience.
• Proficient with Word, Excel, and Outlook.

Responsibilities

• Handle customer billing inquiries and issues with accuracy and timeliness.
• Follow up with payers to facilitate uninterrupted cash flow.
• Edit and resubmit claims for payment; prepare clean claims for submission.

Skills

Communication skills

Customer service

Education

High school diploma

Tools

Microsoft Office

Job description

Accendra Health is seeking a Billing/Customer Service representative to service customer accounts, ensure accurate billing, and support timely remittance. You will work to resolve billing issues and improve cash flow by following up with payers and ensuring clean claims for submission.

The role requires strong communication skills, at least one year in customer service, and proficiency with Microsoft Office.