Remote Patient Account Resolution Specialist

Apria Healthcare; Stati Uniti; Remoto; USD 24.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision

PTO

401(k)

FSA

Life Insurance

Disability

Accident Insurance

TPA

Parental Leave

Domestic Partner Benefits

Well-being programs

Descrizione del lavoro

Accendra Health, a remote US-based role, is seeking an organized customer service professional to provide patient and provider information, resolve issues, and support insurance billing processes.

You will collaborate with field teams, operations, and sales to improve patient experiences, ensure accurate documentation, and drive timely reimbursements while upholding our company values and patient-centric approach.

Competenze

• High school diploma or equivalent required.
• 3-5 years’ experience in healthcare/health insurance industry.
• Strong communication and problem-solving skills.
• Ability to work collaboratively across teams.

Mansioni

• Support branches across a designated market.
• Review patient accounts to obtain documentation for billing health insurance plans.
• Research and secure information to continue equipment coverage.
• Manage relationships with field leadership, referrals and patients to drive resolutions.
• Ensure documentation meets compliance criteria and aids reimbursement.
• Perform follow-up to achieve timely reimbursement.

Conoscenze

Patient-focused

Action-oriented

Collaborative

Effective communicator

Energetic and passionate

Relationship builder

Formazione

High school degree or equivalent

Strumenti

Access

Excel

PowerPoint

MS Project

Visio

Word

Descrizione del lavoro

Accendra Health, a remote US-based role, is seeking an organized customer service professional to provide patient and provider information, resolve issues, and support insurance billing processes.

You will collaborate with field teams, operations, and sales to improve patient experiences, ensure accurate documentation, and drive timely reimbursements while upholding our company values and patient-centric approach.