Remote Patient Access & Scheduling Specialist

Paycom - ATS; Saint Joseph (MO); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Northwest Health Services seeks a patient-facing receptionist to manage calls, schedule visits, and handle billing-related inquiries. You will greet patients, verify insurance details, and support sliding fee applications while maintaining HIPAA compliance.

This hybrid role requires reliable communication, accurate data entry, and a collaborative approach with NHS providers and staff to ensure smooth daily operations.

Qualifications

• High school diploma or equivalent required.
• Must demonstrate basic computer skills and typing ability.
• Valid driver’s license and proof of insurance for personal vehicle used for business.

Responsibilities

• Greet patients and respond to inquiries with courteous service.
• Schedule appointments and make reminder calls.
• Collect co-pays, process payments, and balance cash logs daily.
• Ensure patient information and insurance data are current and scanned per policy.
• Assist with Sliding Fee Scale program and HIPAA compliance.

Skills

Telephone etiquette

Appointment scheduling

Reminder calls

Customer service

Call routing

Education

High school diploma or equivalent

Tools

Typing skills

Computer literacy

Job description

Northwest Health Services seeks a patient-facing receptionist to manage calls, schedule visits, and handle billing-related inquiries. You will greet patients, verify insurance details, and support sliding fee applications while maintaining HIPAA compliance.

This hybrid role requires reliable communication, accurate data entry, and a collaborative approach with NHS providers and staff to ensure smooth daily operations.