Remote Patient Access Scheduler I

Intermountain Healthcare Inc.; Carson City (NV); Remote; USD 27.000 - 35.000; Vollzeit

Zusammenfassung

Intermountain Health is seeking a remote scheduling specialist who will pre-register patients for appointments, procedures, and related activities. The role involves handling high call volumes, inputting patient data, validating insurance, and guiding patients through the scheduling process.

The position emphasizes accurate data entry, strong communication, and the ability to work across multiple locations and departments.

Qualifikationen

• Experience in scheduling or revenue cycle work is preferred.
• Strong computer literacy and ability to troubleshoot basic issues.
• Excellent communication and customer service skills.
• Able to handle high call volumes and input accurate patient information.

Aufgaben

• Schedule and pre-register patients for appointments and procedures.
• Transcribe external orders from physicians.
• Assist with multiple locations and departments with calls and scheduling.
• Collect and input patient data accurately into the system.
• Validate patient insurance and explain benefits as needed.
• Mentor new hires as needed.

Kenntnisse

Customer Service

Typing 30+ WPM

Phone Handling

Multi-location Coordination

Active Listening

Reading Comprehension

Critical Thinking

Data Entry

Insurance Verification

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Intermountain Health is seeking a remote scheduling specialist who will pre-register patients for appointments, procedures, and related activities. The role involves handling high call volumes, inputting patient data, validating insurance, and guiding patients through the scheduling process.

The position emphasizes accurate data entry, strong communication, and the ability to work across multiple locations and departments.