Remote Patient Access & Reimbursement Coordinator

Cardinal Health; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Paid parental leave

Life/Other insurance options

Employee assistance programs

Job summary

Cardinal Health is seeking a Coordinator, Individualized Care to support patient access to therapy through Reimbursement Support Services. You will guide patients through their journey, handling referrals, verifying insurance benefits and coordinating with payers, pharmacies and providers to facilitate timely coverage and dispensing.

The role involves resolving complex payer and pharmacy issues, delivering a positive patient experience, and maintaining knowledge of health plan processes to

Qualifications

• 1-3 years of experience preferred.
• High School Diploma, GED or equivalent work experience preferred.
• Ability to work Monday-Friday between 7:00 AM-7:00 PM CST.

Responsibilities

• Maintains a current and in-depth understanding of patient therapy’s, prior approval and reimbursement processes.
• Manages a queue of technical or complex therapy and reimbursement questions from customers.
• Meets key performance indicators including service levels, call volumes, adherence and quality standards.
• Follows up with patients, pharmacies, physicians and other support organizations regarding inquiries.
• Escalates highly complex issues as needed to senior team members.

Education

High School Diploma, GED or equivalent

Job description

Cardinal Health is seeking a Coordinator, Individualized Care to support patient access to therapy through Reimbursement Support Services. You will guide patients through their journey, handling referrals, verifying insurance benefits and coordinating with payers, pharmacies and providers to facilitate timely coverage and dispensing.

The role involves resolving complex payer and pharmacy issues, delivering a positive patient experience, and maintaining knowledge of health plan processes to