Remote Patient Access Liaison

Agence PROvidence; California; A distancia; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Providence Shared Services is hiring a Care Access Liaison to provide patient-centered access within our health network. You will assist with scheduling appointments, guiding patients, and serving as a first point of contact across regions.

The role emphasizes high-touch, personalized support, including navigating the system, helping patients find physicians, and offering technical assistance with health applications. Remote work options available.

Formación

• 2 years customer service experience, preferably in a healthcare environment.
• 2 years experience interacting with and engaging customers virtually over the phone.
• 1 year technical support experience.

Conocimientos

Customer service

Healthcare experience

Technical support

Descripción del empleo

Providence Shared Services is hiring a Care Access Liaison to provide patient-centered access within our health network. You will assist with scheduling appointments, guiding patients, and serving as a first point of contact across regions.

The role emphasizes high-touch, personalized support, including navigating the system, helping patients find physicians, and offering technical assistance with health applications. Remote work options available.