Remote Patient Access & Care Liaison

Agence PROvidence; Town of Texas (WI); Remoto; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Providence is seeking a Care Access Liaison to provide patient-centered, coordinated access to the network of facilities and clinics. You will assist patients in finding appropriate care, scheduling appointments, and serving as a resource for patient information within the health system.

This role emphasizes high-touch, personalized support for patients, across Providence's regions and provider networks, helping navigate programs and services with compassion and respect.

Competenze

• 2 years customer service experience, preferably in a healthcare environment.
• 2 years experience interacting with and engaging customers virtually over the phone.
• 1 year technical support experience.

Conoscenze

Customer service

Phone support

Healthcare experience

Patient communication

Descrizione del lavoro

Providence is seeking a Care Access Liaison to provide patient-centered, coordinated access to the network of facilities and clinics. You will assist patients in finding appropriate care, scheduling appointments, and serving as a resource for patient information within the health system.

This role emphasizes high-touch, personalized support for patients, across Providence's regions and provider networks, helping navigate programs and services with compassion and respect.