Remote Pathology Applications Specialist - Pre-Sales & Support

Ladders; United States; Remote; USD 105,000 - 175,000; Full time

Benefits offered by this job

Remote working option

Company car or vehicle reimbursement

Sales incentive eligibility

75% travel potential

Comprehensive benefits package

Job summary

Ladders is seeking a Customer Application Specialist (CAS), Pathology, to partner with sales teams and customers, delivering scientific guidance across pathology workflows with a strong pre-sales focus. The role also provides post-sales support, serving as a technical resource in meetings and helping optimize assays for adoption and account success.

The position offers remote work for US-based candidates, with travel up to 75% and a competitive compensation package.

Qualifications

• Bachelor's or Master's degree in Life Sciences or related field.
• 1–2 years of experience in pathology and genomics instrumentation.
• HT or QIHC certification preferred.
• Strong ability to clearly communicate complex scientific concepts.
• Willingness to travel extensively and hold a valid driver's license.

Responsibilities

• Provide pre-sales scientific consultation to guide customers.
• Support customer meetings as the technical expert.
• Co-travel with Sales Account Managers to support accounts.
• Assist in post-sales installations and training.
• Optimize customer assays including IHC and Molecular ISH/FISH.
• Deliver troubleshooting support with cross-functional teams.
• Act as customer voice to influence product development.
• Stay informed on competitive solutions and articulate value.

Skills

Scientific communication

Pre-sales consultation

Cross-functional collaboration

Education

Bachelor's or Master's in Life Sciences or related field

Tools

Immunohistochemistry techniques

Molecular techniques

Job description

Ladders is seeking a Customer Application Specialist (CAS), Pathology, to partner with sales teams and customers, delivering scientific guidance across pathology workflows with a strong pre-sales focus. The role also provides post-sales support, serving as a technical resource in meetings and helping optimize assays for adoption and account success.

The position offers remote work for US-based candidates, with travel up to 75% and a competitive compensation package.