Remote Partner Success Manager - Midwest EdTech Districts

Tutoredbyteachers; United States; Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Healthcare

401k

Wellness benefits

Remote work

Laptop provided

Flexible PTO

Job summary

Tutored by Teachers is seeking a Partner Success Manager to drive program success for district and school teams across the United States. This remote role, with a Midwest focus, emphasizes onboarding, setting clear expectations, timelines, and milestones to ensure client success.

You will own your book of business, manage renewals and expansions, and collaborate with internal teams to deliver seamless customer experiences.

Qualifications

• 3–5+ years in Customer Success or Account Management.
• Experience in K-12 education preferred.
• Strong organizational and project management skills.
• Proven track record of retention and account growth.
• Willingness to travel up to 40%.

Responsibilities

• Serve as a strategic partner to district and school teams to ensure program success.
• Lead onboarding for new clients with clear timelines and milestones.
• Own and manage a book of business, developing territory plans for renewals and expansion.
• Synthesize client feedback for internal insights and senior management.
• Lead renewal and upsell efforts to grow partnerships.

Skills

Customer Success

Account Management

K-12 Education

Project Management

Travel up to 40%

Job description

Tutored by Teachers is seeking a Partner Success Manager to drive program success for district and school teams across the United States. This remote role, with a Midwest focus, emphasizes onboarding, setting clear expectations, timelines, and milestones to ensure client success.

You will own your book of business, manage renewals and expansions, and collaborate with internal teams to deliver seamless customer experiences.