Remote Partner Success Manager - K-12 Growth

Tutored by Teachers; Mississippi; Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Excellent healthcare coverage

401k

Wellness benefits

Fully remote work environment

Company-owned laptop

Flexible, Discretionary PTO

Job summary

Tutored by Teachers is seeking a highly motivated Partner Success Manager to join our fully remote team supporting regional districts. You will build strategic relationships, onboard new clients, manage a book of business, and drive renewals and expansions.

Ideal candidates have 3–5+ years in Customer Success or Account Management, with K-12 education experience preferred. Travel up to 40% may be required; salary range $90k–$110k with strong healthcare and 401k benefits.

Qualifications

• 3–5+ years in Customer Success or Account Management.
• Experience in K-12 education, district and school leadership preferred.
• Strong organizational and project management skills; ability to prioritize strategically.
• Track record of driving positive customer success outcomes such as retention and expansion.
• Experience navigating and resolving client challenges, internally and with clients.

Responsibilities

• Serve as a strategic partner to district and school teams, ensuring program success and long-term growth
• Lead onboarding for new clients, setting clear expectations, timelines, and milestones
• Own and manage your book of business: develop territory plans to support account health, renewals, and expansion opportunities
• Synthesize client feedback to provide meaningful insights to internal teams & senior management
• Lead renewal and upsell efforts, identifying opportunities to grow partnerships based on client goals and outcomes
• Proactively identify at-risk accounts and partner internally to mitigate churn
• Build trusted, collaborative relationships across internal teams to align on partner needs and deliver seamless client experience

Job description

Tutored by Teachers is seeking a highly motivated Partner Success Manager to join our fully remote team supporting regional districts. You will build strategic relationships, onboard new clients, manage a book of business, and drive renewals and expansions.

Ideal candidates have 3–5+ years in Customer Success or Account Management, with K-12 education experience preferred. Travel up to 40% may be required; salary range $90k–$110k with strong healthcare and 401k benefits.