Remote Partner Success Manager, K-12 Growth

Tutored by Teachers; Louisiana (MO); Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Excellent healthcare coverage

Access to 401k

Wellness resources

Fully remote work environment

Company-owned laptop

Flexible discretionary PTO

Job summary

Tutored by Teachers is seeking a Partner Success Manager for a fully remote role, ideally based in the South or Texas. You will serve as a strategic partner to district and school teams, guiding onboarding, managing a book of business, and driving renewal and expansion opportunities.

With 3–5+ years in Customer Success or Account Management, you will build strong client relationships, mitigate churn, and collaborate across teams to deliver a seamless client experience.

Qualifications

• 3–5+ years of experience in Customer Success or Account Management.
• Experience in K-12 education, district and school leadership preferred.
• Strong organizational and project management skills; ability to prioritize strategically.
• Track record of driving positive customer outcomes: retention, expansion, churn reduction, advocacy.
• Willingness to travel up to 40% of the work week.

Responsibilities

• Serve as a strategic partner to district and school teams to ensure program success and growth.
• Lead onboarding for new clients with clear expectations, timelines, and milestones.
• Own and manage your book of business, develop territory plans for health, renewals, and expansion.
• Synthesize client feedback to provide insights to internal teams and senior management.
• Lead renewal and upsell efforts based on client goals and outcomes.
• Proactively identify at-risk accounts and collaborate to mitigate churn.
• Build trusted relationships across internal teams to align on partner needs.

Skills

Customer success

Account management

Project management

Relationship building

Travel readiness

Job description

Tutored by Teachers is seeking a Partner Success Manager for a fully remote role, ideally based in the South or Texas. You will serve as a strategic partner to district and school teams, guiding onboarding, managing a book of business, and driving renewal and expansion opportunities.

With 3–5+ years in Customer Success or Account Management, you will build strong client relationships, mitigate churn, and collaborate across teams to deliver a seamless client experience.