Remote Partner Success Manager (Contract)

Horizontal Talent; Saint Paul (MN); Remote; USD 174,000 - 262,000; Full time

Job summary

Horizontal Talent is seeking a contract-roles partner programs lead to guide consulting and systems integrator partners from initial conversation to delivery readiness. You will drive a structured 45-day ramp, certifications, and readiness milestones, coordinating with partner and account teams across time zones, often in a high-velocity environment.

The role emphasizes coaching, proactive risk management, and extensive use of AI-driven playbooks and CRM tools to maintain momentum and ensure

Qualifications

• 5+ years in partner management, ideally supporting consulting firms or systems integrators.
• Experience coaching, advising, and influencing different stakeholder types.
• Experience using CRM tools and maintaining accurate records in a fast-paced environment.
• Excellent Slack skills, including coordinating internal and external communication through shared channels.
• Clear, direct written communication and the ability to give constructive feedback professionally.
• Confidence operating in a high-velocity environment with shifting priorities and a large partner load.
• Daily use of AI tools and curiosity about how technology can improve process and efficiency.
• Self-starter mindset with the ability to take initiative, build structure, and work independently.

Responsibilities

• Lead initial conversations with referred partners and determine whether they should enter the ramp program or follow standard onboarding.
• Manage accepted partners through a structured 45-day plan focused on certifications, deployment registration, documentation, and delivery readiness.
• Track partner progress closely, identify risks early, and recommend next steps at the end of the program.
• Maintain a light-touch pool of partners that meet baseline criteria but are not yet ready for full coverage.
• Share program updates, connect partners to resources, and monitor readiness signals for future advancement.
• Introduce qualified partners to account teams and partner sales managers to support co-selling opportunities.
• Use AI-based playbooks, trackers, and workflows to manage a high volume of partners efficiently.
• Suggest improvements to tools, processes, and partner engagement approaches as the program evolves.

Skills

Partner management

Coaching & influencing

CRM tools

Slack

Written communication

AI tools

Independent work

Tools

CRM software

Remote collaboration tools

Job description

Horizontal Talent is seeking a contract-roles partner programs lead to guide consulting and systems integrator partners from initial conversation to delivery readiness. You will drive a structured 45-day ramp, certifications, and readiness milestones, coordinating with partner and account teams across time zones, often in a high-velocity environment.

The role emphasizes coaching, proactive risk management, and extensive use of AI-driven playbooks and CRM tools to maintain momentum and ensure