Remote Partner Programs Lead

Bazeta; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Twilio is hiring a Partner Program Manager to scale our SI, ISV, Resell, and Technology partner ecosystem. You will optimize end-to-end partner journeys, lead cross-functional projects, and drive automation to reduce manual work.

A strong background in partnerships and operations will help you unlock new ecosystem revenue velocity. You’ll work in a remote-first environment with occasional in-person gatherings.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 5–8 years of experience in partner program or project management, partner management, strategy and operations, or a similar role within a fast-paced technology company.
• Demonstrated ability to operate effectively in complex environments and deliver results.

Responsibilities

• Drive Program Modernization & Scale: identify bottlenecks and automate workflows.
• Own Problem-Solving across the partner lifecycle to build repeatable solutions.
• Optimize the Partner Experience with onboarding paths, lifecycle touchpoints and support workflows.
• Accelerate Partner Revenue Mechanics by reducing friction and maximizing partner-sourced revenue.
• Manage Technology & Vendor Capabilities, ensuring scalable data models and tools.
• Orchestrate High-Touch Communications with clear program documentation and updates.
• Lead Cross-Functional Project Execution with Product, Marketing, Sales, Legal, and Tech teams.

Education

Bachelor’s degree in Business, Marketing, Communications, or a related field

Job description

Twilio is hiring a Partner Program Manager to scale our SI, ISV, Resell, and Technology partner ecosystem. You will optimize end-to-end partner journeys, lead cross-functional projects, and drive automation to reduce manual work.

A strong background in partnerships and operations will help you unlock new ecosystem revenue velocity. You’ll work in a remote-first environment with occasional in-person gatherings.