Remote Partner Programs Lead

Zillow Group; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive pay

Generous time off

Parental leave

Wellness leave

Healthcare

401(k) retirement plan

Paid sick time

Paid personal time off

Paid parental leave

Health care insurance

Job summary

Twilio is seeking a proactive Partner Program Manager to optimize the end-to-end partner journey across SIs, ISVs, Resell, and Technology partners. You will drive cross-functional programs, automate workflows, and scale ecosystem partnerships globally.

This remote-first role requires 5–8 years in partner programs, strong PM skills, and a data-driven approach to improve operational efficiency and revenue velocity.

Qualifications

• 5–8 years of experience in partner program or project management in a fast-paced tech company.
• Proven ability to turn ambiguous problems into actionable plans and deliver results.
• Strong project management skills with cross-functional timelines and stakeholder alignment.
• Excellent written and verbal communication for translating complex program guidelines into clear partner assets and updates.

Responsibilities

• Drive Program Modernization & Scale: identify bottlenecks and design automation for manual workflows.
• Own Problem-Solving: tackle complex partner lifecycle challenges with repeatable solutions.
• Optimize the Partner Experience: refine onboarding, lifecycle touchpoints, and support workflows.
• Accelerate Partner Revenue Mechanics: create frameworks to reduce friction and boost partner-sourced revenue.
• Manage Technology & Vendor Capabilities: own key components of the partner tech stack and data models.
• Orchestrate High-Touch Communications: develop partner engagement strategies and clear documentation.
• Lead Cross-Functional Project Execution: plan and run end-to-end initiatives with Product/Marketing/Sales/Legal/Tech teams.

Skills

Get‑Stuff‑Done mindset

Project management

Collaboration

Communication

Cross-functional coordination

Leadership

Education

Bachelor’s degree in Business/Marketing/Communications or related field

Tools

CRM

PRMs

Data integration tools

Account-mapping utilities

Job description

Twilio is seeking a proactive Partner Program Manager to optimize the end-to-end partner journey across SIs, ISVs, Resell, and Technology partners. You will drive cross-functional programs, automate workflows, and scale ecosystem partnerships globally.

This remote-first role requires 5–8 years in partner programs, strong PM skills, and a data-driven approach to improve operational efficiency and revenue velocity.