Partner Program Manager (Fully Remote)

Twilio Inc.; United States; Remote; USD 117,000 - 172,000; Full time

Benefits offered by this job

Health care insurance

401(k)

Paid sick time

Paid personal time off

Paid parental leave

Job summary

Twilio Inc. is seeking a Senior Partner Program Manager to lead end-to-end partner journey optimization for SIs, ISVs, Resell, and Technology partners.

In this remote-first role, you will bridge high-touch partner experience with cross-functional project management and lifecycle automation, accelerating revenue by building scalable operational frameworks that reduce friction and maximize partner-sourced pipelines.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field; 5–8 years of experience in partner program or project management.
• Strong project management skills with the ability to manage complex cross-functional timelines.
• Hands-on exposure to CRM and partner ecosystem technologies with an AI-forward mindset.

Responsibilities

• Lead end-to-end partner journey optimization for SIs, ISVs, Resell, and Technology partners.
• Bridge high-touch partner experience, cross-functional project management, and lifecycle automation.
• Accelerate revenue mechanics by building operational frameworks that eliminate friction and maximize partner-sourced pipelines.

Skills

Project management

CRM software

AI mindset

Education

Bachelor’s degree in Business/Marketing/Communications

Tools

CRM software

Job description

• Lead end-to-end partner journey optimization for SIs, ISVs, Resell, and Technology partners.
• Bridge high-touch partner experience, cross-functional project management, and lifecycle automation.
• Accelerate revenue mechanics by building operational frameworks that eliminate friction and maximize partner-sourced pipelines.

Qualifications:

• Bachelor’s degree in Business, Marketing, Communications, or related field; 5–8 years of experience in partner program or project management.
• Strong project management skills with the ability to manage complex cross-functional timelines.
• Hands-on exposure to CRM and partner ecosystem technologies with an AI-forward mindset.
• Estimated pay ranges: $116,960–$146,200 (Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, D.C.); $123,760–$154,700 (New York, New Jersey, Washington, California outside SF Bay); $137,520–$171,900 (SF Bay Area).
• Benefits include health care insurance, 401(k), paid sick time, paid personal time off, and paid parental leave.

Location & Travel:

• Remote role, not eligible in CA, CT, NJ, NY, PA, WA.
• Occasional travel for team gatherings or customer meetings.

Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. With a remote-first culture and strong emphasis on connection and global inclusion, Twilio fosters a vibrant, diverse team making a global impact.