Remote Partner Programs Lead

PosterElite; United States; On-site; USD 85,000 - 130,000; Full time

Job summary

PosterElite is seeking a hands-on Partner Program Manager to drive end-to-end partner onboarding, implementation, and launches. You will coordinate across Sales, Marketing, Operations, Customer Support, and Development to keep programs moving and ensure a high-quality experience.

This remote-first role emphasizes organization, ownership, and accountability, with a focus on scalable processes and proactive risk management in a growing environment.

Qualifications

• 3–5 years of experience in implementation, program management, project management, partner operations, customer onboarding, or a related role.
• Demonstrated experience managing cross-functional projects with multiple stakeholders, dependencies, and deadlines.
• Experience supporting customer or partner onboarding, implementation, program launches, or similar operational workflows.
• Strong organizational skills with the ability to manage multiple active projects while maintaining accuracy, visibility, and follow-through.
• Strong communication and facilitation skills, with the ability to create clarity, drive alignment, and communicate effectively across partner and internal stakeholders.
• Experience with CRM systems, project management tools, and business software platforms.

Responsibilities

• Lead partner onboarding and implementation from internal handoff through successful program launch
• Manage implementation requirements, project plans, timelines, dependencies, documentation, and partner-specific configurations
• Coordinate across partners and internal Sales, Marketing, Operations, Customer Support, and Development teams to keep projects moving and commitments on track
• Lead implementation kickoffs, status meetings, partner training, and launch-readiness activities
• Proactively identify risks, follow up on outstanding deliverables, remove roadblocks, and escalates issues when needed
• Coordinate the execution of partner campaigns, product launches, new services, and other program rollouts
• Maintain accurate CRM records, implementation trackers, partner information, reporting, and operational documentation
• Support partner marketing requests, billing coordination, data management, and other operational requirements throughout implementation
• Identify recurring process gaps and recommend practical improvements that make partner implementations more consistent, efficient, and scalable

Skills

Project management

Cross-functional collaboration

Attention to detail

Follow-through

Communication

Accountability

Process improvement

Ownership

Tools

CRM systems

Project management tools

Job description

PosterElite is seeking a hands-on Partner Program Manager to drive end-to-end partner onboarding, implementation, and launches. You will coordinate across Sales, Marketing, Operations, Customer Support, and Development to keep programs moving and ensure a high-quality experience.

This remote-first role emphasizes organization, ownership, and accountability, with a focus on scalable processes and proactive risk management in a growing environment.