Remote Partner Experience & Portal Lead

Alteryx; North Carolina; Hybrid; USD 160,000 - 185,000; Full time

Benefits offered by this job

Bonus & equity

Job summary

Alteryx is seeking a strategic and execution-oriented Partner Experience Manager, remote-friendly, to improve how partners engage with Alteryx across the lifecycle. You will own the Partner Portal roadmap, governance, and partner journeys, coordinating with RevOps, IT, Enablement, and GTM teams to deliver scalable, self-service experiences.

You will lead Voice of Partner activities and advisory boards, ensuring content accuracy and adoption, and monitoring metrics for partner experience impact

Qualifications

• 6+ years of experience in partner operations, channel operations, partner experience, business systems, GTM operations, or related roles.
• Proven ability to improve partner, customer, or external user journeys across digital, workflow, and process touchpoints.
• Ability to translate business needs into scalable processes, workflows, business requirements, and system capabilities.
• Experience working cross-functionally with business stakeholders, technical teams, and GTM functions.
• Familiarity with Salesforce CRM, Salesforce Experience Cloud, partner portals, PRM systems, or comparable external-user platforms.
• Strong process design, requirements development, change management, and stakeholder management skills.
• Experience leading structured partner or customer feedback efforts, including surveys, advisory forums, and qualitative input, with the ability to synthesize findings into clear themes, priorities, recommendations, and follow-through action.
• Strong written communication, prioritization, and cross-functional influence skills.
• Demonstrated ability to use AI-enabled tools responsibly to improve productivity, synthesize information, draft communications, analyze business inputs, and accelerate day-to-day execution

Responsibilities

• Own the Partner Portal content governance and curation, including standards, taxonomy, audience targeting, approval authority, publishing oversight, lifecycle management, and archival of materials.
• Define and manage the business roadmap for the Partner Portal and partner lifecycle experience improvements across onboarding, support, self-service, content access and visibility touchpoints.
• Define role-based access, entitlements, audience targeting, content discoverability and content governance across partner types, user roles, and lifecycle stages.
• Identify and prioritize experience improvements across partner enrollment, onboarding, approval, support intake, and partner-facing workflow experiences.
• Represent the Partner Portal business and partner-experience in IT initiatives involving quote-to-order, case management, partner self-service, content access and other capabilities.
• Lead structured Voice of Partner activities, including surveys and advisory boards, and translate findings into prioritized experience recommendations and follow-through.

Skills

Partner operations

GTM operations

Salesforce CRM

Cross-functional collaboration

AI tools

Education

Bachelor's degree

Tools

Salesforce Experience Cloud

PRM systems

Partner Portals

Content management systems

Job description

Alteryx is seeking a strategic and execution-oriented Partner Experience Manager, remote-friendly, to improve how partners engage with Alteryx across the lifecycle. You will own the Partner Portal roadmap, governance, and partner journeys, coordinating with RevOps, IT, Enablement, and GTM teams to deliver scalable, self-service experiences.

You will lead Voice of Partner activities and advisory boards, ensuring content accuracy and adoption, and monitoring metrics for partner experience impact