Partner Experience Lead — Portal & Lifecycle

Alteryx; United States; On-site; USD 160,000 - 185,000; Full time

Benefits offered by this job

Equity

Bonus

Remote-friendly

Job summary

Alteryx is seeking a strategic Partner Experience Manager to elevate the partner lifecycle experience. You will own the Partner Portal roadmap, governance, and content, collaborate with RevOps, IT, Enablement, and GTM teams, and drive adoption across onboarding, support, and self-service.

The role emphasizes structured Voice of Partner programs, partner advisory engagement, and measurable improvements in partner interactions.

Qualifications

• 6+ years of experience in partner operations, channel operations, or related roles.
• Proven ability to improve partner, customer, or external user journeys across digital, workflow, and process touchpoints.
• Ability to translate business needs into scalable processes, workflows, and system capabilities.
• Experience working cross-functionally with business stakeholders, technical teams, and GTM functions.
• Familiarity with Salesforce CRM, Salesforce Experience Cloud, partner portals, PRM systems, or comparable external-user platforms.
• Strong process design, requirements development, and stakeholder management skills.
• Experience leading structured partner or customer feedback efforts, including surveys, advisory forums, and qualitative input.
• Strong written communication, prioritization, and cross-functional influence skills.
• Demonstrated ability to use AI-enabled tools responsibly to improve productivity, synthesize information, draft communications, analyze business inputs, and accelerate day-to-day execution

Responsibilities

• Own Partner Portal content governance and governance model improvements.
• Define and manage onboarding, support, self-service, and content access experiences.
• Represent the Partner Portal in IT and RevOps initiatives (quote-to-order, case management, etc.).
• Lead Voice of Partner activities and partner advisory planning.
• Define success metrics for adoption, efficiency, and experience impact.

Skills

Partner operations

Cross-functional collaboration

Salesforce familiarity

Stakeholder management

AI-enabled tooling

Written communication

Tools

Salesforce CRM

Salesforce Experience Cloud

Partner portals

PRM systems

Job description

Alteryx is seeking a strategic Partner Experience Manager to elevate the partner lifecycle experience. You will own the Partner Portal roadmap, governance, and content, collaborate with RevOps, IT, Enablement, and GTM teams, and drive adoption across onboarding, support, and self-service.

The role emphasizes structured Voice of Partner programs, partner advisory engagement, and measurable improvements in partner interactions.