Remote Partner Experience Architect (Portal & Lifecycle)

Alteryx; New Jersey; On-site; USD 160,000 - 185,000; Full time

Job summary

Alteryx is seeking a Partner Experience Manager to lead the lifecycle of the Partner Portal and partner interactions, shaping the roadmap, governance, adoption, and content strategy across RevOps, Enablement, IT, and Partner Operations. You’ll translate business needs into scalable processes and onboarding, quote-to-order, and self-service workflows for partners and internal teams.

This remote-friendly role partners closely with PAO leadership and the Partner Advisory Board to drive outcomes.

Qualifications

• 6+ years of experience in partner operations, channel operations, partner experience, business systems, GTM operations, or related roles
• Proven ability to improve partner, customer, or external user journeys across digital, workflow, and process touchpoints
• Ability to translate business needs into scalable processes, workflows, business requirements, and system capabilities
• Experience working cross-functionally with business stakeholders, technical teams, and GTM functions
• Familiarity with Salesforce CRM, Salesforce Experience Cloud, partner portals, PRM systems, or comparable external-user platforms
• Strong process design, requirements development, change management, and stakeholder management skills
• Experience leading structured partner or customer feedback efforts, including surveys, advisory forums, and qualitative input

Responsibilities

• Serve as the business owner for the Partner Portal, owning its business roadmap, experience priorities, governance model, adoption objectives, and ongoing alignment to Partner Program and route-to-market priorities
• Own Partner Portal content governance and curation, including content standards, taxonomy, audience targeting, approval authority, publishing oversight, content lifecycle management, and removal of outdated materials
• Own the business roadmap for the Partner Portal and partner lifecycle experience improvements across onboarding, support, self-service, content access and visibility touchpoints
• Define and manage the business priorities, intended partner experience, and partner-facing acceptance criteria for modernization of the Partner Portal
• Define role-based access, entitlements, audience targeting, content discoverability and content governance across partner types
• Identify and prioritize experience improvements across partner enrollment, onboarding, approval, support intake, and partner-facing workflow experiences
• Define the intended partner experience for self-service capabilities, including onboarding, support, quoting, ordering, and access
• Represent the Partner Portal in initiatives with IT, involving quote-to-order, case management, partner self-service, and content access
• Identify friction and translate findings into scalable process, workflow, system or content-access improvements
• Gather and synthesize partner feedback from surveys and targeted input channels; translate into prioritized experience needs

Skills

Partner operations

GTM operations

Cross-functional collaboration

Process design

Stakeholder management

Voice of Partner

Tools

Salesforce CRM

Experience Cloud

PRM systems

Job description

Alteryx is seeking a Partner Experience Manager to lead the lifecycle of the Partner Portal and partner interactions, shaping the roadmap, governance, adoption, and content strategy across RevOps, Enablement, IT, and Partner Operations. You’ll translate business needs into scalable processes and onboarding, quote-to-order, and self-service workflows for partners and internal teams.

This remote-friendly role partners closely with PAO leadership and the Partner Advisory Board to drive outcomes.