Remote Part-Time Japanese Social Media Moderator

Social Factor; Santa Fe (NM); Remote; USD 21,000 - 34,000; Part time

Job summary

Social Factor is seeking part-time Language Community Moderators with native Japanese language skills to manage and grow brand communities across major social platforms. Remote, project-based work available across numerous US states, with both daytime and after-hours shifts.

Previous moderation experience and familiarity with Sprinklr, Khoros or Sprout Social are a plus. AI tools encouraged for practice, not live conversations.

Qualifications

• Native-level understanding of Japanese language.
• Deep understanding of language pop culture, nomenclature, slang.
• Able to mirror client brands’ voice and engage users appropriately.
• Previous social media moderation experience required; live stream moderation is a plus.
• Sprinklr, Khoros, Sprout Social experience is a plus.
• Strong organizational and multitasking abilities; follow guidelines/workflows.
• Excellent verbal and written communication; strong spelling/grammar.
• Willingness to learn and think critically; proactive.

Responsibilities

• Develop strong, growing digital communities for brands.
• Interact with users in real-time, answer questions, engage in discussions and troubleshoot.
• Moderate across major social platforms (YouTube, Facebook, X, Instagram, LinkedIn).
• Follow client brand voice and guidelines; adapt to multiple brands.

Skills

Japanese language

Brand voice understanding

Communication skills

Multitasking

Real-time interaction

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking part-time Language Community Moderators with native Japanese language skills to manage and grow brand communities across major social platforms. Remote, project-based work available across numerous US states, with both daytime and after-hours shifts.

Previous moderation experience and familiarity with Sprinklr, Khoros or Sprout Social are a plus. AI tools encouraged for practice, not live conversations.