Japanese Social Media Community Moderator — Flexible Part-Time

Social Factor; Lansing (MI); Remote; USD 21,000 - 34,000; Part time

Benefits offered by this job

Flexible schedules

Temporary/part-time work

Job summary

Social Factor is seeking moderators with native Japanese language skills to manage and grow digital communities for global brands. This project-based, part-time opportunity offers flexible scheduling across the United States, with some roles requiring live moderation across social platforms.

Ideal candidates have moderation experience, strong brand voice alignment, and excellent communication. AI tools may be used for practice, but not during live interviews.

Qualifications

• Native-level understanding of Japanese language.
• Deep understanding of Japanese pop culture, nomenclature and slang.
• Able to mirror client brand voice in engagements.
• Previous social media moderation experience is required.
• Live stream moderation experience is a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Develop strong, growing digital communities for major brands.
• Interact with users in real-time and troubleshoot issues.
• Follow established guidelines and workflows with high accuracy.
• Monitor platforms like YouTube, Facebook (FB), X/Twitter, Instagram, LinkedIn.

Skills

Japanese language

Social media moderation

Live stream moderation

Brand voice mirroring

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking moderators with native Japanese language skills to manage and grow digital communities for global brands. This project-based, part-time opportunity offers flexible scheduling across the United States, with some roles requiring live moderation across social platforms.

Ideal candidates have moderation experience, strong brand voice alignment, and excellent communication. AI tools may be used for practice, but not during live interviews.