Japanese Social Media Moderator — Remote, Part-Time

Social Factor; Louisiana; Remote; USD 25,000 - 39,000; Part time

Benefits offered by this job

Flexible schedules

Job summary

Social Factor is seeking a knowledgeable Language Community Moderator with native-level Japanese skills to manage and grow online communities for major brands. This project-based, part-time role emphasizes timely engagement, brand-voice consistency, and guideline adherence across platforms.

The role supports remote work from various states; experience with livestream moderation and familiarity with Sprinklr, Khoros or Sprout Social is a plus.

Qualifications

• Native-level understanding of Japanese language.
• Deep knowledge of Japanese pop culture, slang and nomenclature.
• Able to mirror client brand voice in interactions.
• Prior social media moderation experience required; live stream moderation a plus.
• Familiar with Sprinklr, Khoros or Sprout Social platforms.
• Strong organizational and multitasking abilities with clear guidelines.

Responsibilities

• Moderate and grow digital communities for brands on social platforms.
• Engage users in real-time, answer questions, and troubleshoot discussions.
• Maintain brand voice across multiple brands and posts.
• Follow workflows and guidelines to ensure consistent moderation.
• Collaborate with team and stakeholders on moderation best practices.

Skills

Japanese language

Social media moderation

Livestream moderation

Brand voice adaptation

Communication skills

Multitasking

Education

Experience in moderation roles

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking a knowledgeable Language Community Moderator with native-level Japanese skills to manage and grow online communities for major brands. This project-based, part-time role emphasizes timely engagement, brand-voice consistency, and guideline adherence across platforms.

The role supports remote work from various states; experience with livestream moderation and familiarity with Sprinklr, Khoros or Sprout Social is a plus.