Japanese Social Media Moderator (Part-Time)

Social Factor; Eagle (ID); Remote; USD 28,000 - 55,000; Part time

Job summary

Social Factor is seeking a project-based, temporary or part-time Community Moderator with native-level Japanese language skills. You will help develop digital communities for notable brands, engaging with users in real-time and mirroring the brand voice across platforms.

Live-stream moderation is a plus, and experience with Sprinklr, Khoros, or Sprout Social is beneficial. We offer flexible schedules; candidates may work from the US or UK.

Qualifications

• Native-level understanding of Japanese language.
• Deep understanding of Japanese pop culture and slang.
• Able to mirror client's brand voice.
• Moderation experience on social platforms required; live stream moderation a plus.
• Experience with Sprinklr, Khoros or Sprout Social is a plus.
• Strong organizational and multitasking abilities; follow clear guidelines.

Responsibilities

• Develop strong, growing digital communities for brands as opportunities arise.
• Interact with users in real-time, answering questions and troubleshooting.
• Mirror voice/tone of multiple brands and maintain brand guidelines.
• Engage across major platforms: YouTube, Facebook, X, Instagram, LinkedIn.

Skills

Japanese language

Social media moderation experience

Brand voice mirroring

Excellent verbal and written comms

Ability to follow guidelines

Tools

Sprinklr

Khoros

Sprout Social

Windows 10

macOS 12

Job description

Social Factor is seeking a project-based, temporary or part-time Community Moderator with native-level Japanese language skills. You will help develop digital communities for notable brands, engaging with users in real-time and mirroring the brand voice across platforms.

Live-stream moderation is a plus, and experience with Sprinklr, Khoros, or Sprout Social is beneficial. We offer flexible schedules; candidates may work from the US or UK.