Japanese Social Media Community Moderator Contract/Part-Time

Social Factor; Kentucky; Remote; USD 21,000 - 34,000; Part time

Benefits offered by this job

Flexible schedule

Part-time work

Job summary

Social Factor is seeking bilingual Moderators with native-level Japanese to join a project-based, part-time team. Some shifts may run 24/7 and schedules are flexible to fit other commitments.

Ideal candidates will moderate for top brands, engage users in real time, and help maintain brand voice across English and Japanese content. Applicants should have prior social media moderation experience; live-stream moderation is a plus, and familiarity with Sprinklr, Khoros, or Sprout Social is welcome.

Qualifications

• Native-level understanding of Japanese language.
• Deep understanding of Japanese pop culture, nomenclature, slang.
• Able to mirror brand voice & tone across multiple brands.
• Experience in social media moderation is required; live stream moderation is a plus.
• Sprinklr, Khoros or Sprout Social experience is a plus.
• Excellent verbal and written communication skills.
• Follow clear guidelines and workflows; stay organized.
• Proactive learner with strong multi-tasking ability.
• Familiar with major platforms: YouTube, Facebook, X, Instagram, LinkedIn.

Responsibilities

• Moderate digital communities for brand pages.
• Engage with users in real-time and troubleshoot issues.

Skills

Native-level Japanese

English proficiency

Brand voice understanding

Excellent verbal and written comms

Social media moderation experience

Live stream moderation experience

Multitasking in dynamic env

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking bilingual Moderators with native-level Japanese to join a project-based, part-time team. Some shifts may run 24/7 and schedules are flexible to fit other commitments.

Ideal candidates will moderate for top brands, engage users in real time, and help maintain brand voice across English and Japanese content. Applicants should have prior social media moderation experience; live-stream moderation is a plus, and familiarity with Sprinklr, Khoros, or Sprout Social is welcome.