Remote P&C Licensed Customer Care Specialist

Pets Best Insurance Services, LLC; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

Paid parental leave

Retirement savings plan

Flexible spending accounts

Paid time off for volunteering

Job summary

A pet insurance company is seeking a P&C Licensed Customer Care Representative. The role involves providing customer support to policyholders through calls, chats, and emails. Applicants should have over 2 years in insurance claims processing or customer support, along with an active P&C Producer License. This position is remote and offers comprehensive benefits, making it an excellent opportunity for those passionate about pet care and customer service.

Qualifications

• 2+ years’ experience in insurance claims processing or customer support.
• Active Property & Casualty (P&C) Producer License is required.
• Ability to meet bandwidth requirements for remote work.

Responsibilities

• Provide excellent customer service support to policyholders.
• Respond to inbound calls, chats, and emails about policy coverage.
• Help retain policyholders by recommending policy changes.

Skills

Customer service skills

Insurance claims processing experience

Education

High school diploma or equivalent

Job description

A pet insurance company is seeking a P&C Licensed Customer Care Representative. The role involves providing customer support to policyholders through calls, chats, and emails. Applicants should have over 2 years in insurance claims processing or customer support, along with an active P&C Producer License. This position is remote and offers comprehensive benefits, making it an excellent opportunity for those passionate about pet care and customer service.