A leading staffing organization is seeking service-oriented professionals for a customer service role in the insurance industry. Candidates must have an active Property & Casualty license and experience in Personal Lines. The position offers flexible working options including hybrid and remote work. Responsibilities include handling inquiries, advising on coverages, and managing billing changes while ensuring excellent customer satisfaction.
Qualifications
2+ years of experience in a Personal Lines and/or P&C role.
Property & Casualty License or PL Producer License is required.
Strong written and verbal communication skills.
Responsibilities
Counsel and provide accurate insurance advice.
Handle customer inquiries and policy changes.
Conduct account reviews and discuss coverage options with customers.
Skills
Customer service skills
Problem-solving
Communication
Critical thinking
Education
Bachelor’s Degree or equivalent experience
Tools
Avaya
NICE
POS systems
Job description
A leading staffing organization is seeking service-oriented professionals for a customer service role in the insurance industry. Candidates must have an active Property & Casualty license and experience in Personal Lines. The position offers flexible working options including hybrid and remote work. Responsibilities include handling inquiries, advising on coverages, and managing billing changes while ensuring excellent customer satisfaction.