Remote Outbound Sales Rep — Health Care

FailSafe Communications; Washington (District of Columbia); Hybrid; USD 21,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Oak Street Health in the United States is hiring a Sales Call Center Representative I for a full-time, remote role. You will conduct outbound telemarketing to prospective patients, supporting patient acquisition and revenue growth.

The role includes mandatory training, a base plus bonus salary, and requires excellent listening, communication, and time-management skills. Familiarity with Salesforce or similar CRM is preferred and US work authorization is required.

Qualifications

• Call center outbound sales experience and/or telemarketing.
• Base + bonus salary structure.
• Proficient in learning new technology and communication tools.
• Good attendance and time management skills are critical for success in this role.
• Experience working with Salesforce, or similar CRM is preferred.
• Proficient with navigating multiple systems while speaking to prospects.
• Excellent listening and communication skills.
• Open to constructive feedback.
• Ability to multitask, prioritize, and manage time effectively.
• Coachable and a desire to learn a new industry.
• High School diploma or equivalent required; undergraduate degree preferred.
• US work authorization.

Responsibilities

• Make outbound telemarketing calls to prospective patients.
• Make 300+ outbound calls daily and work to convert them to new patients.
• Understand patient needs and articulate Oak Street's unique proposition.
• Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
• Understand Medicare Basics and insurance.
• Schedule initial doctor's appointments with new patients and achieve daily/weekly/monthly quotas.
• Other duties, as assigned.

Skills

Outbound sales

Telemarketing

Communication skills

Time management

Multitasking

Coachable

Education

High School diploma or equivalent

Undergraduate degree preferred

Tools

Salesforce

Job description

Oak Street Health in the United States is hiring a Sales Call Center Representative I for a full-time, remote role. You will conduct outbound telemarketing to prospective patients, supporting patient acquisition and revenue growth.

The role includes mandatory training, a base plus bonus salary, and requires excellent listening, communication, and time-management skills. Familiarity with Salesforce or similar CRM is preferred and US work authorization is required.