Remote Outbound Sales Pro - High-Energy, Growth-Driven

MCI Military Recruitment; Fort Riley (KS); Remote; USD 32,000 - 42,000; Full time

Job summary

MCI is seeking ambitious Outbound Sales Representatives to join our CX/BPO teams. You will make outbound calls, upsell services, and deliver top-tier customer experiences for major brands nationwide.

We provide industry-leading training, a positive, energetic culture, and clear paths for growth in a fast-growing, tech-enabled organization that serves government, healthcare, telecom and more.

Qualifications

• Excellent written and oral communication skills required.
• Ability to type swiftly and accurately (20+ wpm).
• Good organizational skills and attention to detail.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Utilize knowledge base and training to accurately answer questions and upsell products and services.
• Listen to customers, understand their needs, and resolve issues.
• Escalate issues to appropriate staff when needed.
• Attend training and stay up to date on program knowledge and processes.

Skills

Excellent communication skills

Persuasive/outgoing personality

Team player

Typing 20+ wpm

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking ambitious Outbound Sales Representatives to join our CX/BPO teams. You will make outbound calls, upsell services, and deliver top-tier customer experiences for major brands nationwide.

We provide industry-leading training, a positive, energetic culture, and clear paths for growth in a fast-growing, tech-enabled organization that serves government, healthcare, telecom and more.