Remote Outbound Collections Specialist

Enova International; United States; Remote; USD 23,866 - 33,992; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching

Paid time off and holidays

Paid parental leave

Job summary

A leading financial technology company is seeking an Outbound Collections Representative. This fully remote role requires strong communication skills and the ability to negotiate payment arrangements with customers. Candidates should have at least 2 years of experience in collections and be comfortable using CRM software. The position offers a competitive hourly rate and comprehensive benefits, including health insurance and 401(k) matching.

Qualifications

• 2 or more years of experience in a collections role, preferably in outbound collections.
• Strong communication and negotiation skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Conduct outbound calls to customers with overdue accounts.
• Maintain accurate records of collection activities.
• Identify and address account discrepancies.

Skills

Communication skills

Negotiation skills

Organizational skills

CRM software proficiency

Attention to detail

Tools

Google Office Suite

Job description

A leading financial technology company is seeking an Outbound Collections Representative. This fully remote role requires strong communication skills and the ability to negotiate payment arrangements with customers. Candidates should have at least 2 years of experience in collections and be comfortable using CRM software. The position offers a competitive hourly rate and comprehensive benefits, including health insurance and 401(k) matching.