Remote - Outbound Call Center Rep

AppleOne; Pittsburgh (Allegheny County); Remote; USD 18,000 - 26,000; Full time

Job summary

AppleOne Employment Services is recruiting remote outbound call center representatives for a short-term, work-from-home project supporting an upcoming shareholder voting event. The role emphasizes clear communication, accuracy, and professional voicemail delivery.

You will make outbound calls, share approved event information, and maintain a courteous tone while adhering to schedules and documenting activity. Training is remote, with a weekday routine and a supportive team environment.

Qualifications

• Outbound calls to shareholders about voting event.
• Provide event information clearly and professionally.
• Leave professional voicemails when unavailable.
• Follow remote call center procedures and document activity.
• Must live and work in PA, WV, or OH.
• Must own a Windows-based computer and have reliable internet.
• Quiet workspace suitable for making calls.
• Excellent phone communication skills.
• Attention to detail and ability to follow instructions.
• Dependable attendance and full project availability.
• Less than 1 year of experience is acceptable for qualified candidates.

Responsibilities

• Make outbound calls to shareholders to notify them of an upcoming voting event.
• Provide basic, accurate information regarding the event using approved guidelines.
• Leave clear and professional voicemail messages when shareholders are unavailable.
• Maintain a courteous, professional tone on every call.
• Follow call procedures and document activity accurately as directed.
• Meet attendance, schedule, and performance expectations throughout the project.

Skills

Phone communication

Attention to detail

Reliable attendance

Quiet workspace

Reliable internet

Ability to follow instructions

Less than 1 year experience acceptable

Tools

Windows-based computer

Job description

Job Summary

We are hiring Remote Outbound Call Center Representatives for a short-term, work-from-home project supporting an upcoming shareholder voting event. This contract opportunity is ideal for dependable candidates with strong phone communication skills who want to earn extra income while working remotely.

As a Client Engagement Specialist, you will make outbound calls, provide clear event information, and leave professional voicemail messages when needed. This is not a sales, fundraising, or telemarketing role. The project offers remote training, a structured weekday schedule, and the opportunity to be part of a professional, supportive team environment.

Key Responsibilities

• Make outbound calls to shareholders to notify them of an upcoming voting event.
• Provide basic, accurate information regarding the event using approved guidelines.
• Leave clear and professional voicemail messages when shareholders are unavailable.
• Maintain a courteous, professional tone on every call.
• Follow call procedures and document activity accurately as directed.
• Meet attendance, schedule, and performance expectations throughout the project.

Compensation and Benefits

• Pay: $16.00 per hour.
• Job Type: Contract/Temporary.
• Duration: 4 to 5 weeks.
• Start Date: Wednesday, November 11th.
• Schedule: Monday through Friday, 10:00 AM to 7:00 PM.
• Location: 100% remote, including training.
• Must reside and work in Pennsylvania, West Virginia, or Ohio.
• Multiple openings available.

Required Qualifications and Skills

• Make outbound calls to shareholders regarding an upcoming voting event.
• Provide basic event information in a clear, professional manner.
• Leave professional voicemail messages when shareholders are unavailable.
• Follow remote call center procedures and maintain accurate call activity.
• Must live and work in Pennsylvania, West Virginia, or Ohio.
• Must have your own Windows-based computer.
• MacBooks and Chromebooks are not compatible.
• Must have a reliable internet connection.
• Must have a quiet workspace suitable for making phone calls.
• Excellent phone communication skills are required.
• Strong attention to detail and ability to follow instructions.
• Dependable attendance and availability for the full project schedule.
• Less than 1 year of experience is acceptable for qualified candidates.

Preferred Qualifications

• Previous customer service experience.
• Previous call center experience.
• Experience working remotely in a phone-based role.
• Ability to stay organized and professional while making high-volume outbound calls.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.