Account Management Specialist

AppleOne Employment Services; Oxnard (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

AppleOne Employment Services is seeking an Account Management Specialist for an on-site, full-time temp-to-hire role in Oxnard, CA. The position focuses on supporting existing client accounts, coordinating projects, and ensuring a smooth customer experience without sales duties.

The role emphasizes organization, communication, and teamwork, with opportunities to grow within a collaborative environment and engagement in industry events. Background checks are required.

Qualifications

• Coordinate customer account projects from inquiry through order processing.
• Manage customer communications, quotes, product information, and follow-up activity.
• Support internal collaboration between sales, customer service, and operations teams.
• Track project details, timelines, customer notes, and account activity in CRM systems.

Responsibilities

• Build and maintain strong relationships with existing customers while serving as a primary point of contact for questions, project needs, and product information.
• Coordinate customer projects from initial inquiry through the order process, ensuring timelines, details, and requirements are clearly managed.
• Prepare accurate quotes, pricing information, project updates, sample requests, presentations, and customized project details.
• Partner with sales, customer service, operations, and other internal teams to deliver a seamless customer experience.
• Manage multiple open projects, quotes, follow-ups, and customer requests while maintaining strong attention to detail.
• Maintain accurate customer records, project notes, follow-up activity, and account information in CRM systems.

Skills

Customer focus

CRM systems

Project coordination

Strong communication

Organizational skills

Education

College degree

Tools

Microsoft Office

Job description

Job Summary

A growing, well-established organization in Oxnard is seeking an Account Management Specialist for a full-time, on-site temp-to-hire opportunity. This role is ideal for a customer-focused professional who enjoys building relationships, coordinating projects, solving problems, and serving as a trusted resource for existing clients.

This is not a sales position. The Account Management Specialist will support customer accounts, coordinate project details, and work closely with internal teams to ensure a smooth and positive customer experience. The environment is collaborative, supportive, and team-oriented, with strong leadership, continued company growth, and opportunities to become a valued long-term contributor.

This is a great fit for someone who is highly organized, personable, detail-oriented, and motivated by helping customers succeed.

Key Responsibilities

• Build and maintain strong relationships with existing customers while serving as a primary point of contact for questions, project needs, and product information.
• Coordinate customer projects from initial inquiry through the order process, ensuring timelines, details, and requirements are clearly managed.
• Prepare accurate quotes, pricing information, project updates, sample requests, presentations, and customized project details.
• Partner with sales, customer service, operations, and other internal teams to deliver a seamless customer experience.
• Manage multiple open projects, quotes, follow-ups, and customer requests while maintaining strong attention to detail.
• Maintain accurate customer records, project notes, follow-up activity, and account information in CRM systems.

Compensation and Benefits

• Pay range: $24 to $26 per hour.
• Job type: Temp-to-hire.
• Schedule: Full-time.
• Work arrangement: On-site in Oxnard, CA.
• Additional requirement: Attend approximately 2 to 3 industry trade shows annually with the team.

Required Qualifications and Skills

• Coordinate customer account projects from inquiry through order processing.
• Manage customer communications, quotes, product information, and follow-up activity.
• Support internal collaboration between sales, customer service, and operations teams.
• Track project details, timelines, customer notes, and account activity in CRM systems.
• 3 or more years of office experience, preferably in account management, customer service, client relations, or project coordination.
• Excellent verbal and written communication skills with a professional phone and email presence.
• Strong organizational skills with the ability to prioritize multiple projects, deadlines, and customer requests.
• Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
• Ability to learn and retain detailed product, service, pricing, and process information.
• Strong problem-solving, critical-thinking, and follow-through skills.
• Patient, positive, dependable, and professional when working with customers and internal teams.
• Detail-oriented, adaptable, resourceful, and comfortable handling changing priorities.
• Collaborative team player with the ability to work across multiple departments.
• Background check and drug screening required.

Preferred Qualifications

• College degree or advanced education preferred.
• Prior experience using CRM systems to track customer activity, project notes, and follow-up tasks.
• Experience supporting project coordination, customer presentations, product samples, or customized client requests.
• Previous experience in a growing, fast-paced customer support or client services environment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.