Remote Order & Customer Success Coordinator

Brenntag Great Lakes, LLC; Wauwatosa (WI); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plan

Flexible hours

Remote work options

Professional development

Competitive salary

Descripción de la vacante

Brenntag Great Lakes, LLC in Wisconsin seeks a detail-oriented Customer Support Associate to process orders, answer product questions, and coordinate timely deliveries. You will liaise with sales, purchasing, inventory control, and traffic to source alternatives and inform customers of potential delays.

We offer a competitive salary, comprehensive health insurance, retirement plan, flexible hours, remote work options, and opportunities for professional development as part of our team in a

Formación

• Associates degree or equivalent work experience.
• Ability to read and interpret safety rules and manuals.
• Ability to write routine reports and correspondence.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to solve practical problems with limited standardization.

Responsabilidades

• Process all customer orders for assigned accounts.
• Partner with Sales Representatives to resolve customer product questions.
• Monitor inventory, order status and delivery dates to ensure timely delivery.
• Proactively notify customers of potential delivery problems and provide alternatives.
• Collaborate with purchasing, inventory control and traffic to source and propose alternatives for customers.
• Coordinate and expedite rush product requests with internal resources.

Conocimientos

Multi-tasking

Verbal communication

Written communication

Organizational skills

Problem solving

Educación

Associate degree

Descripción del empleo

Brenntag Great Lakes, LLC in Wisconsin seeks a detail-oriented Customer Support Associate to process orders, answer product questions, and coordinate timely deliveries. You will liaise with sales, purchasing, inventory control, and traffic to source alternatives and inform customers of potential delays.

We offer a competitive salary, comprehensive health insurance, retirement plan, flexible hours, remote work options, and opportunities for professional development as part of our team in a