Remote Optometric Assistant & Patient Care Coordinator

Visionworks of America, Inc.; City of Watertown (NY); Sur place; USD 23 000 - 35 000; Plein temps

Résumé du poste

Visionworks of America, Inc. in Watertown, NY is seeking a Clinical Specialist/Optometric Assistant to support patients through onsite and remote eye exams. You will prepare patients, perform pre-exam testing, and document results in the EMR while guiding them through each step of the process.

This role emphasizes patient advocacy, strong customer service, and precise record-keeping. Training is provided, and flexibility to travel to other locations may be required to meet business needs.

Qualifications

• One year of related experience required.
• Experience in Optical or Healthcare preferred.
• HS diploma, GED or equivalent required or related job experience.

Responsabilités

• Prepare patients for onsite and remote exams and complete pre-exam testing.
• Assist the onsite doctor with eye examinations and document results in EMR.
• Explain testing steps to patients and document preliminary results in EMR.
• For remote appointments, assist with remote eye exams, pre-testing and video conferencing.

Connaissances

Customer service

Communication

Detail orientation

Multi-tasking

Formation

HS diploma or GED

Outils

EMR system

Description du poste

Visionworks of America, Inc. in Watertown, NY is seeking a Clinical Specialist/Optometric Assistant to support patients through onsite and remote eye exams. You will prepare patients, perform pre-exam testing, and document results in the EMR while guiding them through each step of the process.

This role emphasizes patient advocacy, strong customer service, and precise record-keeping. Training is provided, and flexibility to travel to other locations may be required to meet business needs.