Clinical Optometric Assistant - Remote & In-Clinic Support

Visionworks of America; Town of Potsdam (NY); On-site; USD 23,000 - 35,000; Part time

Job summary

Visionworks of America in Potsdam, NY is seeking a Clinical Specialist/Optometric Assistant to help ensure a great patient experience. You will prepare patients for onsite and remote examinations, perform pre-exam testing, and document results in the EMR, guiding patients through the process and informing them about procedures.

You will support both in-store care and remote eye exams, coordinating with Optometrists, scheduling, and assisting with contact lens orders while maintaining patient

Qualifications

• One year of related experience in optical/healthcare settings.
• HS diploma or GED required; training provided.
• Optical/Healthcare background preferred.

Responsibilities

• Prepare patients for onsite and remote examinations and perform pre-exam tests.
• Assist onsite doctor with eye exams and document results in EMR.
• Support remote eye exams including testing and video conferencing.
• Transition patients to retail associates with doctor recommendations.
• Maintain patient flow and accurate records; answer clinical questions.

Skills

Patient advocate

Customer service

Communication

Detail oriented

Multi-tasking

Empathy

Insurance forms

Education

HS diploma or GED

Medical office experience

Tools

EMR systems

Video conferencing

Job description

Visionworks of America in Potsdam, NY is seeking a Clinical Specialist/Optometric Assistant to help ensure a great patient experience. You will prepare patients for onsite and remote examinations, perform pre-exam testing, and document results in the EMR, guiding patients through the process and informing them about procedures.

You will support both in-store care and remote eye exams, coordinating with Optometrists, scheduling, and assisting with contact lens orders while maintaining patient